Program Assistant at Flone Initiative

The Program Assistant will support the effective delivery of Flone Initiative’s programs in line with our strategic vision. This role blends office-based coordination with hands-on field engagement, ensuring meaningful participation of communities and stakeholders in advancing inclusive and gender-responsive transport systems.

Approximately 50% of this role is field-based, involving direct engagement with communities, transport operators, policymakers, and program beneficiaries.

Applicants with backgrounds in Urban Planning & Transport, Social Work, Gender Studies, Project Management, Research, or related fields—and experience working directly with women in informal or grassroots settings—are strongly encouraged to apply.

Key Responsibilities

Program Implementation, Mobilization & Field Engagement

• Support community and stakeholder mobilization to ensure meaningful participation.
• Assist in implementing activities in line with approved workplans, timelines, and budgets.
• Maintain strong field presence to understand lived realities, risks, and opportunities.
• Identify challenges faced by beneficiaries and propose practical, context-responsive solutions.
• Support participatory approaches and manage group dynamics for inclusive engagement.

Planning, Workshops, Meetings & Logistics

• Support planning and coordination of workshops, trainings, community dialogues, and meetings.
• Prepare agendas, participant lists, mobilization plans, and follow-up trackers.
• Coordinate logistics including venues, materials, travel, attendance registers, and documentation.

Communication & Stakeholder Coordination

• Maintain consistent communication with partners, community representatives, and consultants.
• Support internal coordination across programs, finance, procurement, communications, and leadership.
• Draft correspondence, briefing notes, and partner updates.

Documentation, Knowledge Management & Learning

• Ensure accurate documentation of meetings, field activities, and decisions.
• Support filing, data organization, and archiving of project materials.
• Document lessons learned, good practices, and emerging insights.
• Support cross-project knowledge sharing to strengthen institutional memory.

Monitoring, Evaluation, Learning & Reporting (MEL)

• Support implementation of MEL frameworks.
• Collect qualitative and quantitative field data using approved tools.
• Analyze and synthesize data to inform adaptive programming.
• Contribute to donor, narrative, and internal reports and presentations.

Compliance, Finance & Internal Controls

• Support compliance with organizational policies, donor requirements, and safeguarding standards.
• Assist with expense tracking, documentation, and basic financial reconciliation.
• Support procurement and administrative processes with accurate documentation.

Partnerships, Fundraising & Visibility

• Provide field-based data, case studies, and success stories for resource mobilization.
• Support mapping of partners and allies aligned with Flone’s mission.
• Assist with donor visits, learning exchanges, and partner engagements.

Advocacy, Policy & Systems Change

• Support policy engagement through data collection and stakeholder coordination.
• Track policy developments related to inclusive and gender-responsive transport.
• Amplify community voices in advocacy and decision-making spaces.

Risk Management, Safeguarding & Wellbeing

• Support identification and reporting of programmatic and safeguarding risks.
• Promote safe, respectful, and inclusive environments.
• Uphold feminist, anti-oppressive, and ethical principles in all engagements.

Organizational Support & Continuous Improvement

• Support internal planning, reflection, and learning sessions.
• Contribute ideas to improve systems and ways of working.
• Support onboarding of consultants, volunteers, or interns as needed.
• Perform other duties aligned with Flone Initiative’s mission.

Education & Experience

• Minimum of a Diploma in Urban Planning & Transport, Social Work, Gender Studies, Project Management, Development Studies, Research, or a related field.
• Practical experience working with communities—especially women and underserved groups—is a strong advantage.
• Training in Monitoring & Evaluation, community facilitation, safeguarding, or participatory research is an asset.