Operations Officer at Kilimall

Job Responsibilities

• Oversee planning, setup, and continuous optimization of the company website/platform.
• Coordinate channel resources and manage content updates to enhance user experience and increase page views.
• Develop and implement SEO/SEM strategies, using tools such as Ahrefs and Semrush to improve key- word rankings and drive organic traffic.
• Monitor and analyze data (Google Analytics, etc.) to track user behavior and conversion funnels, translating insights into actionable strategies.
• Partner with design, development, and marketing teams to deliver website feature enhancements, promotional campaigns, and brand exposure.
• Develop annual/quarterly operational plans, set KPIs, monitor progress, and ensure efficiency.
• Track industry trends and competitor strategies.
• Propose innovative, differentiated operational plans for user growth and content innovation.

Requirements

• Bachelor’s degree in Business, Marketing, HR, or related field.
• 2-4 years’ experience in business development, sales, or client management (recruitment/HR industry experience is an advantage).
• Strong communication, networking, and negotia- tion skills.
• Goal-oriented, proactive, and able to thrive in a fast-paced environment.
• Proficiency in MS Office and familiarity with CRM tools.