Health Information Systems Officer/Records at Kenya Red Cross Society

Health Information Systems Officer/Records at Kenya Red Cross Society – Kenya Red Cross Society Kenya Job Details

About the Role

Kenya Red Cross Society is recruiting a Health Information Systems Officer/Records for a full-time position based in Kenya. This role sits at the intersection of health data management and organizational performance, requiring someone who can design, implement, and oversee data systems that support the organization’s mission across its operations. The Health Information Systems Officer/Records will manage the complete lifecycle of health data—from collection and storage through analysis and reporting—ensuring compliance with national standards and sector best practice.

NGO jobs in Kenya in the health sector demand professionals who understand both technical systems and the human side of data management. This position offers the chance to shape how health information flows through Kenya Red Cross Society, directly supporting decision-making at all levels of the organization.

Key Responsibilities

• Create and document management practices, processes, and procedures that enable efficient handling of personnel, resources, and workflows to strengthen organizational outcomes.
• Assess organizational exposure to data-related risks and apply risk management principles to different operational contexts.
• Develop and introduce improved or new approaches, tools, and solutions that enhance service delivery and support organizational objectives.
• Identify what data needs to be collected based on program priorities and organizational requirements, working with stakeholders across departments.
• Review and validate data collection and evaluation processes to confirm they meet organizational standards and program needs.
• Set up, monitor, and enforce data management protocols across all collection points and systems.
• Conduct training sessions with staff on proper use of data management tools, equipment, and systems.
• Establish data quality benchmarks and verify compliance with those standards on an ongoing basis.
• Oversee agreements with software vendors responsible for data collection and management platforms.
• Monitor system performance to ensure data management software functions reliably and the overall system operates as intended.
• Identify and resolve technical issues affecting data collection, storage, or reporting.
• Coordinate software updates and patches, ensuring staff receive training on new features and changes.
• Verify that data management systems meet all applicable national and county regulatory requirements.
• Review the data management system periodically and recommend operational improvements.
• Produce routine reports tailored for different departments and management levels within Kenya Red Cross Society.
• Ensure the organization’s submissions to national and county health information systems are accurate and timely.
• Prepare specialized reports as requested by leadership or program teams.

Requirements & Qualifications

• Diploma in Health Information Systems or a closely related field.
• Minimum 2 years of hands-on experience managing routine and non-routine data for community-based health programs, including IDSR (Integrated Disease Surveillance and Response) data.
• Proficiency with the current KHIS (Kenya Health Information System) platform, including data upload procedures and report generation.
• Demonstrated ability to perform programming or statistical analysis using at least one of the following: SPSS, STATA, MySQL, or SharePoint technologies.
• Strong working knowledge of data management software and systems used in health settings.
• Solid grasp of mathematical concepts and proven organizational ability.
• Excellent presentation skills and the ability to explain technical or complex data concepts clearly to non-technical audiences.
• Strong analytical and critical thinking skills with meticulous attention to detail.
• Proficiency with standard computer applications including word processing, spreadsheets, databases, email, and internet research tools.
• Ability to work independently with minimal supervision and take ownership of assigned tasks.
• Excellent written and verbal communication skills, with the capacity to liaise effectively across departments.

What to Expect

• You will work within Kenya Red Cross Society’s health programs, collaborating with teams across multiple departments and management levels.
• The role involves both technical system management and direct staff training, requiring a balance between hands-on IT skills and people management.
• This Health Information Systems Officer/Records position at Kenya Red Cross Society in Kenya is open to qualified candidates. Click Apply below to submit your application.