Front Office Supervisor Job PrideInn

  • Full Time
  • Nairobi

PrideInn

PrideInn is recruiting a Front Office Supervisor to lead front desk operations and deliver exceptional guest service across the property. This full-time Hotel Jobs opportunity in Kenya offers the chance to develop your supervisory skills while managing a reception team and ensuring smooth daily operations. Candidates with hospitality management qualifications and 3-5 years of front office experience are encouraged to apply.

📋 Job Overview

Front Office Supervisor Job PrideInn – PrideInn Kenya Job Details

Administration Jobs. PrideInn Jobs

Job Summary

We are seeking an experienced Front Office Supervisor to oversee front desk operations and ensure excellent guest service while supporting and guiding the reception team.

  • Supervise daily front office operations
  • Ensure smooth check-in and check-out processes
  • Handle guest inquiries and resolve complaints
  • Train and support reception staff
  • Prepare duty rosters and manage attendance
  • Ensure accurate billing, reservations, and reports
  • Coordinate with other departments for seamless service delivery
  • Diploma/Degree in Hospitality Management or related field
  • 3-5 years’ experience in front office, with supervisory experience preferred
  • Strong leadership and communication skills
  • Proficiency in hotel systems (e.g., Opera)
  • Ability to multitask and work flexible shifts

Key Competencies

  • Leadership and team development
  • Customer service excellence
  • Attention to detail
  • Conflict resolution skills

Click here to apply

🎯 How to Apply

To apply for this job please visit 197.254.24.92.

🔎 Explore More Jobs in Kenya →

❓ Frequently Asked Questions

💼 Looking for more Hotel Jobs jobs in Nairobi?

Get daily job alerts sent directly to your WhatsApp.

⚠️ Disclaimer:
Job Vacancies Now is a free job listing platform and does not charge job seekers at any point during the application process. Users are encouraged to use the platform responsibly and report any suspicious or fraudulent activity.