PrideInn
PrideInn is recruiting a Front Office Supervisor to lead front desk operations and deliver exceptional guest service across the property. This full-time Hotel Jobs opportunity in Kenya offers the chance to develop your supervisory skills while managing a reception team and ensuring smooth daily operations. Candidates with hospitality management qualifications and 3-5 years of front office experience are encouraged to apply.
📋 Job Overview
- Category: Hotel Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: PrideInn
- Application Deadline: Rolling basis
- Last Updated: April 17, 2026
Front Office Supervisor Job PrideInn – PrideInn Kenya Job Details
Administration Jobs. PrideInn Jobs
Job Summary
We are seeking an experienced Front Office Supervisor to oversee front desk operations and ensure excellent guest service while supporting and guiding the reception team.
Key Responsibilities
- Supervise daily front office operations
- Ensure smooth check-in and check-out processes
- Handle guest inquiries and resolve complaints
- Train and support reception staff
- Prepare duty rosters and manage attendance
- Ensure accurate billing, reservations, and reports
- Coordinate with other departments for seamless service delivery
Qualifications
- Diploma/Degree in Hospitality Management or related field
- 3-5 years’ experience in front office, with supervisory experience preferred
- Strong leadership and communication skills
- Proficiency in hotel systems (e.g., Opera)
- Ability to multitask and work flexible shifts
Key Competencies
- Leadership and team development
- Customer service excellence
- Attention to detail
- Conflict resolution skills
How to Apply
🎯 How to Apply
To apply for this job please visit 197.254.24.92.
❓ Frequently Asked Questions
To apply for the Front Office Supervisor Job PrideInn in Kenya, you need a Diploma or Degree in Hospitality Management or a related field. Hotel Jobs jobs in Kenya typically require 3-5 years of front office experience, with supervisory experience being preferred for this role. Strong proficiency in hotel systems such as Opera, along with excellent leadership and communication skills, are essential requirements.
The Front Office Supervisor Job PrideInn involves supervising daily front office operations, managing check-in and check-out processes, and handling guest inquiries and complaints. Hotel Jobs jobs in Kenya at this level also require you to train and support reception staff, prepare duty rosters, manage attendance, and ensure accurate billing and reservations. You will coordinate with other departments to ensure seamless service delivery throughout the property.
When you apply for the Front Office Supervisor Job PrideInn in Kenya, the application process is straightforward through the job listing portal. Hotel Jobs jobs in Kenya with PrideInn are offered on a rolling basis, meaning you can submit your application at any time. Make sure to have your CV, qualifications, and work experience ready before you apply to ensure a complete submission.
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