Proof of Delivery (POD) Clerk at CDL Human Resource

  • Full Time
  • Nairobi

CDL Human Resource

This full-time role focuses on managing delivery documentation, verification, and reconciliation to ensure accurate order fulfillment. If you have logistics or dispatch experience and are detail-oriented, explore this job opportunity in Kenya with CDL Human Resource. Job seekers in supply chain roles will find this position offers direct involvement in operational compliance and process improvement.

📋 Job Overview

Proof of Delivery (POD) Clerk at CDL Human Resource – CDL Human Resource Kenya Job Details

KEY ACCOUNTABILITIES

  • Ensure accurate collection, verification, and reconciliation of all PODs against delivery orders and dispatch records, with immediate system updates.
  • Manage and resolve all delivery exceptions (shortages, damages, disputes) through timely escalation and follow-up to closure.
  • Coordinate with transporters to enforce POD return timelines, track missing documentation, and drive SLA compliance.
  • Maintain structured, audit-ready documentation (physical and digital) ensuring full traceability of all deliveries.
  • Validate POD-backed deliveries to support transporter billing accuracy and flag discrepancies for review.
  • Prepare and share POD status reports, dashboards, and transporter performance insights.
  • Support customer service teams in resolving delivery disputes through timely provision of POD documentation.
  • Drive compliance with SOPs and continuously identify process improvement opportunities within the POD cycle.

KEY WORKING RELATIONSHIPS

  • Transport, Dispatch, Finance, Customer Service, Transporters, Weighbridge

QUALIFICATIONS & EXPERIENCE

  • Diploma in Supply Chain / Logistics / Business Administration
  • 1–2 years’ experience in logistics, dispatch, or documentation handling
  • SAP/HighJump and Excel proficiency

🎯 How to Apply

To apply for this job please visit zurl.to.

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