Travel Agent Job at Grand Global Tours Ltd

  • Full Time
  • Nairobi

Grand Global Tours Ltd

We are seeking to recruit a travel agent to join our enthusiastic team (GG Tours, as we proudly call ourselves). Their responsibilities will entail;

  • Liaise with clients to determine their needs in regards destinations, modes of transport, travel dates, costs and accommodations
  • Booking flights and any other modes of transport that are to be used
  • Provide relevant information (including on brochures and publications) to travelers.
  • Receiving payments or ensuring payment is done as per agreements
  • Deal with occurring travel problems, complaints or refunds
  • Attend travel seminars whenever possible to remain updated with tourism trends
  • Enter data into our software and maintain client file
  • Network with tour operators and other stakeholders
  • Meet the agreed upon sales targets

The person MUST have the following qualifications:

  • Diploma in Hospitality, Travel, Tourism, Business or relevant field
  • At least 1 year experience as a Travel Agent
  • Excellent knowledge of computer reservations systems, GDS systems and e-travelling
  • Fluency in English; multilingualism is a plus
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Sound knowledge of domestic and international travel trends
  • Personal travel experience will be considered as an advantage

Method of Application

Interested and qualified candidates should forward their CV to: using the position as subject of email.

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