Telesales Rep at M-KOPA Solar

  • Full Time
  • Nairobi

M-KOPA Solar

Job Purpose

  • We are looking for enthusiastic Telesales Representatives to help generate sales. You will close sales over the phone and maintain good customer relationships.
  • You will report to the Senior Team Leader Telesales.

Main Responsibilities

  • Tele-selling: You will call our existing customers to upgrade them to televisions and other products that we have to offer.
  • Conversion Objectives: You will ensure the campaign achieves its conversions and sales goals.
  • Quality Objectives: You will ensure the quality of calling follows set quality standards.
  • Productivity Objectives: You will adhere to expected talk time benchmarks to maximize productivity.

Incumbent Requirements

  • Have a good academic qualification Certificate, diploma, and above
  • Have BPO Industry/Call center industry experience
  • Be passionate and good at sales
  • Have excellent skills in communication
  • Be convincing and experienced in persuasion
  • Conversant with basic working tools: Outlook and Microsoft Office
  • Be result-oriented and self-driven
  • Have good ethics and integrity

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