Talesales Executive-Intern at Bridge Talent Management

  • Internship
  • Nairobi

Bridge Talent Management

Job Purpose:

Seeking a Telesales Executive Intern to generate orders, manage the entire customer order and invoicing process, reconcile accounts, source customers via social media, handle walk-ins, ensure customer satisfaction, and develop a customer engagement database.

Key Responsibilities:

  • Ability to call both existing and prospective customers to generate orders.
  • Manage customer order fulfillment process– from order taking, order capturing, PO generation, managing in-transit tracking and delivery.
  • Manage the invoicing process – ensure customers receive their invoices for all transactions.
  • Manage customer account reconciliation and statement of transactions monthly.
  • Source for customers via social media platforms.
  • Sell to walk-in customers in the office.
  • Responsible for feedback system by ensuring customers are happy and consistently willing to do business with us.
  • Develop and manage customer database – birthday, wedding anniversary etc, to improve customer engagement and loyalty.

Requirements

  • Confident and friendly.
  • Excellent verbal communication skills to communicate with direct customers effectively, vendors/distributors on the telephone.
  • Ability to work in a fast-paced, goal-driven environment.
  • Previous or present experience in the Spirits, Wine/bottling industry will be an added advantage.
  • Good understanding of the market/consumers in Kenya
  • Call Centre experience is an added advantage.
  • It should be based in Nairobi.

To apply for this job please visit zurl.to.