Shop Attendant Job at Debbie’s Rack

Shop Attendant Job at Debbie’s Rack – Debbie’s Rack Kenya Job Details

About the Role

Debbie’s Rack is recruiting a Shop Attendant to join its team in Nairobi on a full-time basis. This position sits within the retail and customer service sector, where you will be central to delivering smooth daily operations and ensuring customers receive professional, attentive service both in physical and online channels. The Shop Attendant Job at Debbie’s Rack requires someone who is reliable, well-organized, and genuinely interested in supporting customers and maintaining store standards.

In this role, you will handle multiple operational aspects—from point-of-sale transactions to stock management and customer engagement. Your work will directly impact how shoppers experience the brand, making this an important position within the organization. If you have retail background or strong interpersonal skills, this Shop Attendant Job at Debbie’s Rack could be a solid fit for your career in customer service in Nairobi.

Key Responsibilities

• Greet and support customers during their shopping visits, both in the physical store and via online channels.
• Process sales transactions and handle payment collection with accuracy and professionalism.
• Maintain the shop floor in a clean, orderly condition and ensure product displays are well-presented.
• Pack customer orders neatly and carefully to ensure satisfaction upon delivery or pickup.
• Monitor inventory levels, track stock movement, and assist with regular stock counts and organization.
• Address customer questions and complaints in a courteous and professional manner.
• Support the team in executing daily operations and contributing to a positive shopping environment.

Requirements & Qualifications

• Demonstrated excellence in customer service with the ability to engage shoppers in a friendly, helpful manner.
• Clear verbal and written communication skills; ability to interact respectfully with diverse customers.
• Personal integrity, trustworthiness, and strong organizational abilities in handling tasks and responsibilities.
• Comfortable working with customers across different situations and personalities.
• Working knowledge of basic retail operations, including point-of-sale systems and sales procedures.
• Previous experience in a retail sales environment is advantageous but not mandatory.
• A dependable work ethic and commitment to maintaining cleanliness and order in the workplace.

What to Expect

• A full-time role with defined responsibilities in a retail environment focused on customer satisfaction.
• Opportunities to develop retail and customer service skills while working with a team in Nairobi.
• A position where reliability, communication, and attention to detail are valued and recognized.
• This Shop Attendant Job at Debbie’s Rack position in Nairobi is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Interested candidates should send their CV to:

[email protected]

Only shortlisted candidates will be contacted.