Server/Waitress at Accor

Server/Waitress at Accor – Accor Kenya Job Details

Job Description

• Sets up and tears down service stations
• Taking table orders for all food and beverage from the guests and serve in a professional and positive manner
• Fosters a welcoming culture
• Knowledgeable on menus – Food and beverage – speaks passionately and informatively about the offerings
• Aware of all business within hotels on daily basis and to guide guests accordingly
• Anticipate guest needs
• Ensure smooth running of tables allocate

Qualifications

• Minimum two years in F & B Preferably at a luxury property
• An operational knowledge and proficiency i point of sale system an asset
• Strong guest service orientation
• Excellent written/verbal communication interpersonal skills
• Able to balance a variety of conflicting priorities while providing guest service