Vacancies at Royal Mabati Factory

Vacancies at Royal Mabati Factory – Royal Mabati Factory Kenya Job Details

About Royal Mabati Factory

Royal Mabati Factory is a established manufacturer and supplier of high-quality roofing solutions and steel construction materials in Kenya. The company is currently recruiting for three full-time positions across sales and business development to strengthen its market presence and customer base. These Customer Service jobs in Kenya offer the chance to work in a structured sales environment with clear targets and career progression.

Vacancies at Royal Mabati Factory span telesales, field sales, and business development roles, each requiring different skill sets and experience levels. Whether you work from an office managing inbound and outbound calls, in the field meeting clients directly, or developing new market opportunities, you will contribute to the company’s revenue growth across key segments.

Open Positions

Telesales Agent

• Make outbound calls to prospective customers and manage inbound inquiries to convert leads into sales
• Build and maintain relationships with existing clients to encourage repeat business and customer retention
• Maintain accurate customer records, purchase history, and preferences in the CRM system
• Respond to customer queries and provide detailed product information
• Meet or exceed monthly and quarterly sales targets set by management
• Record all customer interactions, sales activities, and daily call reports in the CRM platform

Field Sales Representative

• Conduct field visits and product demonstrations to potential and existing clients
• Identify new market segments and pursue untapped business opportunities
• Follow up on sales leads and quotations to ensure timely deal closure
• Analyze competitor activity and provide market intelligence reports to support strategy
• Maintain detailed records of all sales activities, client visits, and pipeline status
• Travel extensively to meet clients and represent the company in assigned territories

Business Development Officer

• Conduct market research to identify new customers, untapped markets, and emerging business trends
• Generate qualified leads through networking, referrals, and direct outreach initiatives
• Prepare and customize sales proposals, quotations, and tender documents for clients
• Support sales conversion efforts including product presentations, negotiations, and deal follow-ups
• Track competitor activities and provide insights to inform strategic business decisions
• Represent Royal Mabati Factory at industry exhibitions, events, and networking forums
• Collaborate with Sales, Marketing, Finance, and Customer Service teams on key initiatives

General Requirements

• Education: Telesales Agent — Diploma in Business Administration, Marketing, Communication, Sales, or related field (KCSE with strong communication skills may be considered). Field Sales Representative and Business Development Officer — Bachelor’s degree or Diploma in Sales, Marketing, Business Administration, or related discipline.
• Experience: Telesales Agent — 1–3 years in telesales, call centre, or telemarketing. Field Sales Representative — 2–3 years in field sales or business development. Business Development Officer — 2–3 years in business development, sales, or client relationship management.
• Technical Skills: Proficiency in CRM systems and Microsoft Office Suite (Word, Excel). Experience with proposal writing and tender preparation is an advantage.
• Communication: Excellent verbal and written communication in English. Swahili language skills are valued. Strong telephone etiquette and active listening required.
• Sales Abilities: Demonstrated persuasion and negotiation skills. Ability to close sales and meet targets consistently.
• Other Competencies: Self-motivated and results-driven approach. Willingness to travel for field and business development roles. Problem-solving and multi-tasking capabilities.

What to Expect

• Full-time employment with clear sales targets and performance metrics aligned to company objectives
• Use of modern CRM platforms and sales tools to manage customer interactions and track progress
• Collaboration with cross-functional teams including Marketing, Finance, and Customer Service to drive business outcomes
• Vacancies at Royal Mabati Factory in Kenya are open to qualified candidates who meet the specified requirements. Review the role that matches your background and click Apply below to submit your CV.

Method of Application

Send your cv to: [email protected]

Deadline: Tuesday, 16th Jun, 2026