Job Overview:

Leadsurance is currently hiring an Inbound Sales Representative to respond to incoming leads and successfully close new business. In this role, you will manage your own pipeline while receiving support from our marketing team. Clear sales goals will be provided, and you will report to the managing partners of our business who will collaborate with you in setting these goals.

Job Description:

Manage a high volume of phone calls and live chats, ensuring timely responses while maintaining high service quality and performance standards.
Facilitate the sales of all services in accordance with company and client requirements.
Coordinate with customers to prevent any discontinuation from their end.
Assist customers with comprehensive knowledge of products and services, guiding them through the signup process.
Administer customer complaints to the client success team and ensure timely resolution.
Manage and correspond with new customers during the onboarding period.
Schedule customer appointments following established procedures and document all customer interactions.
Prepare new contracts and handle all incoming leads.
Analyze client requirements, assist in preparing service contracts, and facilitate sales.
Perform follow-ups for all outbound calls.
Supervise online chat, video meetings, and sales calls for prospects and new clients.
Ensure an optimal level of client satisfaction at all times and process all orders via phone and through our website.