Omni Interactions
Location: International, Anywhere; 100% Remote; Freelance
Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.
You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.
Schedule:
🤙 Flexible work schedule options available
⏰ Majority of work hours are during weekdays and daytime
🗓️ Opportunity to create a work schedule that works best for you
Earnings & Revenue:
💵 Contract earnings vary by client, with competitive rates typically $18 per hour
📞 Pay is determined by your phone call status when assisting customers
🤑 Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
💬 Exceptional written and verbal communication skills
✅ Proven track record in customer service and delivering outstanding customer care
🧐 Keen attention to detail with strong problem-solving skills
🤗 Friendly, empathetic tone, and professional demeanor
🙌 Self-motivated, proactive, and resourceful mindset
👩💻 Proficient in using technology, including computer applications and software.
Important Information
Technology & Equipment Requirements:
🚪 Quiet and secure work environment during working hours
💻 Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
🎧 Wired USB headset with microphone for clear communication
💨 High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity
🪟Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)
👾 Valid and up-to-date antivirus software installed
🤳Smart phone, Android tablet or iPad is required for program work, along with an authentication app.
💻 Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
Work Environment Requirements:
🤫 Quiet, uninterrupted space
⌨️ Organized desk area
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To apply for this job please visit careers-omniinteractions.icims.com.