Registration and Billing Clerk at Tenwek Hospital

  • Full Time
  • Nairobi

Tenwek Hospital

Job summary: 

  • To accurately register and generate billing statements for clients.


  • To correctly capture the prerequisite demographic information into the HMIS for all patients coming for treatment
  • Process and progress preauthorization properly for medical bills undertakings for clients with insurance covers.
  • To perform any clerical duties relating to registration and billing in line with the standing orders.
  • Billing of patients.
  • Review the cost sheet of discharged patients for accuracy and completion in order to prepare billing statements.
  • Prepare billing statements for insurance companies, patients and other third parties.
  • Process refunds for overpaid accounts.
  • Prepare reports and respond to inquiries concerning billing activities.
  • Analyse invoices and data for accuracy and completeness.
  • Serve and protect the hospital’s image by adhering to professional standards, hospital policies and procedures.
  • To check if disease code in the discharge summary matches with what was done to the patient before invoicing
  • To fill daily admission and claim forms and attach the correct requirements during discharge
  • To communicate appropriately and provide information to patients in relation to the processes of the hospital
  • Maintain proper working procedure including but not limited to proper handling of claim documents.
  • Any other duties as may be assigned by the head of department or management.
  • To uphold office etiquette.
  • To make sure that the card is fully paid and premiums to exceed at least three months from    the time of discharge to avoid claims being rejected
  • To ensure that claims are Batched as per medication accorded
  • To submit all Batched claims to NHIF Branch for processing and payments
  • To be able to perform duties well as may be assigned by the In-charge.

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