Receptionist Job at Janta Kenya

  • Full Time
  • Nairobi

Janta Kenya

Job Description

Our client is a Aesthetics and wellness Centre , seeks to hire a receptionist who will be performing front desk customer service, answering inquiries, obtaining information for the general public, customers, visitors, and other interested parties, and providing a range of administrative and clerical support.

Key Responsibilities

  • Receiving and signing in guests, and providing them with the required information on products and services.
  • Receive and handle bookings and inquiries by email, telephone, or walk-ins within a timely manner.
  • Receive feedback from guests using the facilities, and address their requests, inquiries, or concerns.
  • Preparing reports on various matters as reported at the reception such as complaints, suggestions, and concerns, and communicating them to the responsible Managers.
  • Make and receive all telephone calls and provide callers with necessary information and assistance.
  • Monitor and control of stationaries, supplies, and other consumables in the section.
  • Function as a center of information for guests and staff.
  • Keep abreast of attractions, current promotions, and events to provide information to members and guests on request.
  • Ensure the front desk is always clean and tidy

Skill & Experience

  • Diploma in Business Management
  • Must have at least 2 years’ customer service experience in a busy environment
  • Excellent Communication skills
  • Innovative and solutions oriented
  • Honest and with strong integrity
  • Good Customer service skill

Method of Application

How to Apply If you meet the requirements, kindly send your CV to vacancies@jantakenya.com with “Receptionist” in the subject line by 6th Nov 2023.

To apply for this job email your details to vacancies@jantakenya.com