Receptionist at Neosmile Dental

Job Description: As a Receptionist at Neosmile Dental, you will be the first point of contact for our patients. Your primary responsibility is to ensure a smooth and welcoming experience for everyone who walks through our doors. You will manage front desk activities, including answering phone calls, scheduling appointments, and handling patient inquiries.

Key Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Answer and direct phone calls, taking messages when necessary
• Schedule and confirm patient appointments
• Manage patient records and ensure accurate data entry
• Assist with billing and insurance claims processing
• Handle patient inquiries and provide information about our services
• Maintain a clean and organized reception area
• Coordinate with dental staff to ensure efficient workflow

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration or related field is a plus
• Proven experience as a receptionist or in a similar role
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with dental software or willingness to learn
• Ability to handle sensitive information with confidentiality
• Professional appearance and demeanor

Why Join Neosmile Dental?

• Competitive salary and benefits package
• Friendly and supportive work environment
• Opportunities for professional growth and development
• Chance to be part of a team committed to delivering high-quality dental care

How to Apply: If you are enthusiastic about providing excellent customer service and being a part of a dynamic dental team, we would love to hear from you! Please send your resume and a cover letter to info@neosmiledental.co.ke. Be sure to include “Receptionist Application” in the subject line of your email.