Receptionist at Durham International Schools

General Responsibilities

• Administration
• Being a welcoming face to the School
• Overseeing and monitoring all visitors – making sure the appropriate checks have been made in line with the School’s Safeguarding policies and that appropriate visitor protocols are followed
• Answer telephone calls and deal with face-to-face enquiries efficiently and in a professional and nsupportive manner
• Managing the school’s email inbox, ensuring the school meets its expected response times and emails are acted on by replying or referring/escalating where needed
• Handle all confidential correspondence with discretion
• Manage enquiries and requests efficiently, referring where necessary
• Be the point of contact between home and school for all students
• The successful candidate will have:

Knowledge and Experience

Personal Qualities

• Have excellent literacy skills and a sound command of written English
• Have experience of working in an administrative and /or customer facing role, preferably in a school setting
• Proficient in the use of Microsoft Office
• Ability to prioritise tasks
• Fully conversant with all aspects of data protection