Onsite Receptionist at TransPerfect

  • Freelance
  • Nairobi

TransPerfect

Work Location: Onsite in Nairobi, Kenya

Workload: 40 hours per week

Engagement Model: Freelance / Independent Contractor

Project Duration: approx. 10-12 weeks

Estimated Start Date: End of June 2024

DataForce by TransPerfect is looking for receptionists to join our team. The Receptionist will welcome participants to our onsite data collection project by checking their IDs, having them sign the NDA, and providing instructions on expected participant behavior during the collection.

Work Responsibilities

  • Treat participants with the utmost level of care and professionalism
  • Check participants in and out of the study through booking software
  • Confirm that participant information is logged correctly
  • Guide participants from project inception to signature, while distilling the purpose of the study
  • Ensure accurate and up-to-date information through transparent and clear communication
  • Facilitate project changes for scheduling and resource planning
  • File study documentation when appropriate
  • Provide ongoing support and information to participants
  • Arrange for the training sessions
  • Manage daily schedule and find replacement participants in case of cancellations
  • Manage the availability of water, snacks, and other goods and supplies

Job Requirements

  • Idiomatic fluency in Swahili
  • Excellent verbal and written communication skills in English
  • Strong project management and prioritization skills
  • Self-motivated, quick learner, and organized
  • Ability to juggle multiple projects at once and effectively multitask
  • Quality and detail-oriented mindset
  • Ability to work independently and meet deadlines
  • Availability to work from 9:00 am to 6:00 pm

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