Office Assistant Job at Inkomoko

About the Opportunity

Inkomoko is looking for a responsible Office Assistant to support the team in Eldoret at the front desk and provide professional administrative support to the company.

Responsibilities

RECEPTIONIST DUTIES (50% time) 

• Ensure the office is open and closed on time
• Maintain professional front office/receptionist area & answer the office telephone
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Complete administrative tasks while seated at the front desk throughout the day
• Ensure security at the front desk

OFFICE ADMINISTRATION (20% time) 

• Office supply management – ensure office has all supplies needed for successful operations
• Stock control and monitoring for all chemicals and materials used
• Communicate to the management in case of any repairs or maintenance required.
• Reserve and prepare rooms for meetings – must be on-time before meeting start, including  tech
• Clerical duties, including filing, photocopying, scanning

HOUSEKEEPING AND HYGIENE SERVICES (30% time) 

• Maintain a clean office environment and ensure that all offices, entrances and rooms are kept clean on a daily basis. (Dusting of furniture, emptying of rubbish bins daily and periodic cleaning of the refrigerator, microwave oven etc.)
• Use mops and cloths for cleaning different areas to prevent cross infection
• Cleaning of carpets/Curtains periodically.
• Washing of office crockery and cutlery
• Cleaning and removal of cobwebs on wall/ceiling/windows and doors.
• Removing visible stains on the walls.
• Other duties as assigned.

Minimum Qualifications

Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to details.

Minimum qualifications include:

• Ability to meet deadlines and work independently with the highest personal integrity
•  Basic computer skills with MS Excel and Word
• High level of customer service, with experience in customer care roles
• Previous professional work experience
• Holder of a Bachelor degree or related Advanced Diploma
• Good Communicator in English and Swahili
• Must be residing in Eldoret

What You’ll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact to your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits