IT Intern at Sun King (Formerly Greenlight Planet)

About the role:

• As an IT Intern , you will be instrumental in supporting our IT department’s daily operations. This internship offers a valuable opportunity to gain hands-on experience and develop your technical skills and contribute to the efficiency of our IT infrastructure in a cutting-edge, renewable energy industry.

What you would be expected to do

• Diagnose and resolve issues related to computer hardware, software, and peripherals with the guidance of the line manager or supervisor.
• Repair and replace damaged or malfunctioning IT equipment to ensure minimal downtime.
• Reacting in a timely manner to service issues and requests raised on the help desk platform and ensuring they are resolved within the SLA.
• Regularly perform inventory checks to monitor IT asset levels and replenish the hospital stock or recommend procurement when necessary.
• Create and manage user accounts across various business assistance applications.
• Provide troubleshooting aid for audio-visual equipment during meetings and presentations.
• Execute additional tasks as directed by the line manager or other supervisory staff.

You might be a strong candidate if you

• Are a recent graduate in bachelor’s degree in computer science, Information Technology.
• Demonstrate a robust knowledge of operating system distributions, including Windows, Linux, and macOS.
• Posses proficiency in, and a thorough comprehension of key applications including Office 365, Google Workspace, Symantec Endpoint Protection, and PRTG Network Monitor.
• Are proficient in troubleshooting and resolving complex technical problems involving computer hardware, software, and peripheral devices, ensuring optimal system functionality.
• Have experience using IT helpdesk systems.
• Possess strong comprehension of IT systems and technologies.
• Have the ability to work alone and as part of a team.
• Are willing to learn and adapt to new problems.