Data Entry and Monitor Clerk at Summit Recruitment and Search

  • Full Time
  • Nairobi

Summit Recruitment and Search

Key Responsibilities:

  • Monitor and incident identification as well as preparation of concise timely alerts.
  • Daily collation and processing of current information and the production and dissemination of daily reports and emails
  • Daily oversight of all tracking platforms and operations
  • Monitor IT systems used within the Operations Centre and input data as and when required.
  • Data entry into standard Excel formats and other databases
  • Maintains data entry requirements by following company data procedures.
  • Phone handling and client response.
  • Being part of a team providing a 24/7 support to clients. This will involve relaying information requests and events to the appropriate authority.
  • Maintains customer confidence and protects operations by keeping information confidential.
  •  Performing any other reasonable tasks as assigned.

Key Requirements

  • Bachelor’s degree in computer-related studies
  • Must have at least 2 years of experience in a similar position
  • Excellent oral and written communication skills in Kiswahili and English, knowledge of Somali, French, or Arabic a distinct advantage
  • Proficient computer skills and experience in Excel, Word, other Microsoft Office packages, a compilation of spreadsheets and databases
  • Knowledge of control room operations and proven experience in a similar role
  • Strong conceptual and analytical skills
  • Accurate keyboard skills and proven ability to enter data at the required speed.
  • Knowledge of communicative and tracking technology
  • Proven ability to manage complex matters in a transparent and comprehensive manner.
  • High personal standards of time management, presentation, and integrity
  • High level of attention to detail and thoroughness
  • Flexible and responsive to events
  • Able to demonstrate discretion and engender trust
  • Able to work in a variable shift pattern with hours that may vary according to operational need

Deadline for applications: 12th May 2024

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