– Pacific Petroleum Group Ltd Kenya Job Details

About the Role

Pacific Petroleum Group Ltd is recruiting a Customer Service Attendant to join its fuel station operation in Voi on a full-time basis. This role suits candidates with a Certificate or Diploma qualification who are interested in gaining practical experience across customer service, retail operations, and fuel station management. You will be the primary point of contact for customers, handling transactions, managing payments, and maintaining station standards during your shift.

The position offers hands-on involvement in fuel retail operations within a structured, safety-conscious environment. Customer Service jobs in Voi at Pacific Petroleum Group Ltd involve direct customer interaction, cash handling, and adherence to operational protocols that keep the station running smoothly and safely.

Key Responsibilities

• Greet and assist customers at the fuel station with professionalism and courtesy.
• Process fuel sales transactions and generate receipts accurately for all purchases.
• Receive and reconcile cash and electronic payments at the end of each shift.
• Maintain compliance with health, safety, and operational standards throughout the workday.
• Contribute to daily station operations and support colleagues during peak service hours.
• Keep the station premises clean, organized, and presentable for customers.

Requirements & Qualifications

• Certificate or Diploma in Business, Customer Service, Hospitality, or a related discipline.
• Demonstrated ability to communicate clearly and manage customer interactions professionally.
• Competence in basic numeracy and cash-handling procedures.
• Reliable, trustworthy character with a commitment to operational safety standards.
• Willingness to work rotating shifts, weekends, and public holidays as required.
• Previous experience in retail or customer-facing roles is advantageous but not mandatory.

What to Expect

• Structured on-the-job training and mentorship from experienced staff members.
• Clear pathways for career development and progression within Pacific Petroleum Group Ltd operations.
• A workplace that prioritizes health, safety, and employee support across all activities.
• This Customer Service Attendant position in Voi is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Send your CV to: [email protected]
Subject Line: Customer Service Attendant