Accounts Assistant (Receivables) at Fairmont Hotels & Resorts

  • Full Time
  • Nairobi

Fairmont Hotels & Resorts

Job Description

Accounts Assistant (Receivable)

Are you a dynamic and results-driven professional with a passion for finance and accounting in the hospitality industry? We are looking for you!

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Credit Manager, responsibilities and essential job functions include but are not limited to the following:

  • Assist in the timely billing of client’s bills.
  • Maintain a filing system for account receivable records.
  • Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system.
  • Assist in the reconciliation of accounts.
  • Respond and contact clients for queries.
  • Contact debtors for payment follow ups.
  • Ensure all invoices have the appropriate documentation attached and approvals prior to processing.
  • Process bills and statements and have them sent to clients promptly.
  • Maintain a filing system for accounts receivable records.
  • Maintain clear lines of communication with outside companies to ensure timely and accurate settlement of debtors.
  • Check arithmetic accuracy and invoices.
  • Calculate travel agent commissions.
  • Aid in the preparation of the travel agents cheque listing.
  • Use finance computer programs.
  • Bring to Credit Managers attention any balances that are not properly supported.
  • Invoice on the computer as per contract for travel agents and others.
  • Prepare delivery letters for invoices.
  • Make photocopies for invoices for our back-up copy.
  • Rebate overcharges as analyzed when invoicing and raise miscellaneous for any undercharges.
  • Print file and distribute daily reports i.e ageing by class, balancing reports and edit transfers.
  • Apply credits arising from rebates. Transfers. Voids etc.
  • Prepare AR reconciliations as assigned by Credit Manager


Your experience and skills include:

  • Previous experience is an asset
  • A graduate degree in accounting or equivalent.
  • Familiarity with hotel property management systems (PMS) and accounting software is an advantage.
  • Strong numerical and analytical skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Proficiency in using accounting software and Microsoft Excel.
  • Knowledge of billing and invoicing procedures.
  • Ability to maintain professionalism and composure in dealing with guests and payment disputes.

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