Front Office Executive at Akothee Safaris

Front Office Executive at Akothee Safaris – Akothee Safaris Kenya Job Details

Company: Akothee Safaris
Location: Nairobi
Job Type: Full Time
Deadline: Not specified

Job Title

Front Office Executive

Job Purpose

The Front Office Executive will be responsible for managing front desk operations, handling client communication, and providing efficient customer service support while ensuring smooth day-to-day administrative functions within the organization.

Duties and Responsibilities

• Receiving and welcoming clients and visitors in a professional and courteous manner

• Handling incoming calls, emails, and inquiries and directing them appropriately

• Providing accurate information on company services and responding to customer requests

• Maintaining front office records, correspondence, and basic data entry

• Coordinating appointments, messages, and client follow-ups

• Ensuring the front office area is organized, presentable, and well managed

• Supporting administrative and customer service activities as assigned

Job Requirements

• Diploma or Degree in Front Office Management, Hospitality, Tourism, or Business

• Excellent communication skills in both English and Kiswahili

• Strong customer service and interpersonal skills

• Computer literacy with ability to handle emails, calls, and data entry

• Minimum of 1–2 years’ experience in front office or customer care roles

• Experience within the travel or tourism industry will be an added advantage

Method of Application

Interested candidates should send their updated CV to:
[email protected]