People FOCO

Our client an Italian Restaurant in Nairobi is looking for waiters to join the service team.

Job Purpose

The Waiter shall be responsible for overseeing proper set up of tables, food and beverages service to guests and providing good customer service.

Specific Duties and Responsibilities

Presenting menus and explaining menu items to guests;
Taking orders, serving drinks for guests and refilling guests drink orders throughout the meal;
Up-selling additional food and beverage products to Customers
Relaying guests’ orders to kitchen staff and delivering orders to guests;
Preparing tables for meals, including setting up items such as linen, silverware and glassware;
Receiving payment for the meals and drinks from the guests;
Filling salt, pepper, sugar and napkin containers;
Ensuring service areas are adequately stocked with supplies such as coffee, tea bags, serviettes, toothpicks, candles, guests, hot towels and linen;
Removing empty plates, used silverware and soiled napkins from tables;
Coordinating with other waiters to provide team oriented service;
Entering each item ordered into restaurant captain order;
Ensuring that breakages are well separated & that repairs items are removed and
Performing any other duties assigned from time to time.

Qualifications

Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution;
KCSE grade C – (Minus) or its equivalent; and
Two (2) years experience in the same capacity especially in dining room service.