Customer Satisfaction Agent And Sales Support at Africa Safari Trips

  • Full Time
  • Nairobi

Africa Safari Trips

AFRICA SAFARI TRIPS .COM

WE ARE HIRING
JOIN OUR TEAM

CUSTOMER SATISFACTION AGENT AND SALES SUPPORT
📍 IN NAIROBI, KENYA

  • Provide 24/7 emergency assistance to clients during their safari journey

  • Manage on-ground inquiries, bookings, and payment verifications

  • Coordinate with the reservations and transport teams to resolve issues

  • Handle complaints and refunds following company procedures

  • Support the international sales team with customer follow-ups and service excellence

  • Proficiency in German is preferred

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