Front Office/ Receptionist at Metropolitan Hospital

  • Full Time
  • Nairobi

Metropolitan Hospital

Metropolitan Hospital is currently recruiting for a Full Time Job position based in Nairobi. This opportunity is open to qualified candidates looking to grow in the Job sector in Kenya. Review the full requirements below and apply before the deadline.

📋 Job Overview

  • Category: Not specified
  • Job Type: Full Time Jobs
  • Location: Nairobi
  • Company: Metropolitan Hospital
  • Employer Page:
  • Application Deadline: Rolling basis
  • Last Updated: July 31, 2025

Front Office/ Receptionist at Metropolitan Hospital – Metropolitan Hospital Kenya Job Details

DESCRIPTION

Responsible for managing the hospital’s front desk and providing excellent customer service to patients, visitors, and staff.

RESPONSIBILITIES

  • Receiving and Registration of clients.
  • Receiving cash and running of payment cards where appropriate.
  • Handling claims forms/preauthorization
  • Handing over cash/invoices on daily basis
  • Handling patients’ complaints/inquiries, receiving all hospital calls
  • Finalizing, attaching bills to claim forms, dispatching claims
  • Notifying SHIF claims
  • Booking clinic patients
  • Reporting on daily numbers
  • Liaising with Smart applications on matters related to smart billing
  • Liaising with credit card issuers on issues related to PDQs.
  • Seeking authorization for members where cards have issues
  • Receipting cash and handing over for banking
  • Managing petty cash
  • Timely reporting on any dysfunctional tool of work at the work station
  •    16. Comply with all safe work procedures and practices related to Occupational Health and Safety Policy      Receiving and Registration of clients.

QUALIFICATIONS

  • Diploma In Front Office Management/Business Administration/Management/Health Records Management or related field
  • Up to one (1) experience
  • Adaptable
  • Customer Focus
  • Result Oriented

Method of Application

Interested and qualified? Go to Metropolitan Hospital on 196.200.29.226 to apply

🎯 How to Apply

To apply for this job please visit 196.200.29.226.

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