Gas Station Supervisor at Proto Energy

Gas Station Supervisor at Proto Energy – Proto Energy Kenya Job Details

Must have skills

• Proper time management
• Good planning and organizational skills
• Strong leadership skills
• Good communication skills
• Detail oriented High level of integrity and ethics
• Ability to work a flexible schedule
• Ability to work under pressure in a fast paced environment
• Technical aptitude to manage multiple fuel stations

Good to have skills

• Good customer service
• Proper record keeping
• Team player Analytical thinker

Qualifications

• Degree/diploma or equivalent educational qualification.
• Experience of 2 years and above in a similar role.
• Management experience of teams of 8 and above.
• Knowledge of safety regulations, environmental guidelines and compliance standards in the gas station industry.
• Certificate of good conduct.
• Intermediate computer literacy.

Job Role

• Team Leadership: Supervise, train and motivate gas station staff to deliver exceptional customer service and maintain a professional, efficient and clean work environment.
• Customer Service: Ensure customers receive prompt, courteous and attentive service. Handle customer inquiries, complaints and resolve issues in a satisfactory manner.
• Operations Management: Oversee daily operations of the gas station, including fueling operations, cash handling and maintenance of facilities and equipment.
• Safety and Compliance: Enforce safety and security protocols and ensure that the gas station complies with all safety and environmental regulations. Conduct regular safety inspections and train staff in emergency procedures.
• Facility Maintenance: Coordinate maintenance and repairs of equipment, pumps and other station facilities to ensure they are in optimal working condition.
• Financial Management: Oversee payment handling procedures and ensure the attendants adhere to proper accounting practices. Verify daily payment receipts and prepare financial reports as required.
• Inventory Control: Monitor gas inventory levels and place orders as needed to avoid shortages. Conduct regular stock checks and reconcile sales to maintain accurate inventory records.
• Training and Development: Identify training needs and conduct ongoing training sessions for gas station staff to improve their skills and knowledge.
• Marketing and Sales: Collaborate with management to implement marketing initiatives and sales strategies to attract customers and increase revenue.
• Reports and Recordkeeping: Prepare, maintain and submit accurate records of operational activities, daily transactions, sales, inventory and any incidents that occur at the gas station.·
•  Any other duty(ies) as will be assigned from time to time by the supervisor or management.