Admin Assistant and Social Media Personel at SLT Support

Qualifications:

• Diploma in a relevant field is required. Social media or digital marketing certifications are preferred.
• Certificate in customer care relations.
• Experience handling Customer care desk.
• Experience with and broad knowledge of digital websites, social networking, email, blogging, photography, and videography to seamlessly apply to multiple scenarios is required.
• Experience working in a neuro-rehabilitation or clinic set-up (preferred but not mandatory)
• Self driven, ability to take initiative and a quick learner.
• Strong written and verbal fluency in English and Kiswahili is required.

Job description

• Point person for client bookings and phone correspondence
• Maintain company social media accounts
• Design social media strategies to boost marketing and exposure outcomes
• Creating and curating engaging content (text, images, videos, etc.)
• Monitor and maintain resources and toys used for therapy
• Provide support to other clinical staff as directed
• Support the operations manager in vendor and service providers management as directed
• Assist the operations manager in data entry tasks as directed
• Partner with operations manager to maintain office policies as necessary.
• Provide general support to visitors.
• Coordinate client visits with the Clinical Services Staff and keep an updated schedule of visits.
• Ensure filing systems are maintained and current.
• Regularly update staff and client data to ensure that it is up to date.
• Monitor and maintain office supplies inventory and assets
• Maintain a neat, safe and secure working environment