KONE Corporation

Responsibilities:

Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication
Responsible for accurate and real time back reporting of work performed
Maintain excellent relationships with the customers, the contact person and end-users on site
Manage the site environment during service operations
Identification of site risks, and timely communication of any such occurrences
Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenish orders
Submit time sheets based on the execution

Skills & Experience

Minimum 3 years of experience in the elevator – escalator industry is a must
Experience on KONE and non-KONE equipment skills is desirable
Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent
Good communication skills with basic IT skills