Field Service Coordinator at Wartsila Eastern Africa Ltd

Field Service Coordinator at Wartsila Eastern Africa Ltd – Wartsila Eastern Africa Ltd Kenya Job Details

What will you be doing:

Your work will focus on these main responsibilities:

• Generate and invoice orders timeously
• Generate purchase orders
• Act as liaison to customer
• Coordinate job assignments from start to finish
• Work in accordance with business as well a QHSE guidelines.
• Review SWR before assigning to FS Manager
• Conduct brief and debriefings
• Review team leaders daily work reports
• Provide invoicing status to relevant sales person/team

You will shine in this role, when you have: 

• Qualification in a similar field and related to the position
• 7 years of relevant experience in the service, customer care, and 4 Stoke Engines.
• Professional Project Management skills (considered as an advantage)
• A safety-first mind-set.
• Passion about developing resources and excellent Customer Service.
• Experience in a customer facing role with responsibility for collection of costs and invoices.
• Excellent organizational skills and Customer Centricity.
• Demonstrable team working skills and the ability to adjust and re-plan in dynamic situations.
• Excellent communication skills and well-developed cultural awareness and sensitivity.