Telkom Kenya
To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.
Key Responsibilities
- SSO & Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
- Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
- Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
- AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
- Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
- Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets
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