Communication Officer at Tenwek Hospital

Job Summary:

This role will support the Chief Executive Officer in managing the hospital’s brand and communications, fostering effective relationships with internal and external stakeholders, and ensuring that the hospital’s message is consistently delivered to all audiences.

Principal Duties and Responsibilities:

• Assist the Chief Executive Officer in managing the hospital’s brand and reputation.
• Oversee all internal communications at Tenwek Hospital.
• Provide technical support on communication matters, coordinating strategy development and ensuring effective delivery of communication objectives.
• Lead in-house public relations and marketing efforts.
• Work closely with the CEO and Hospital Administrator on communication policy direction.
• Provide shadowing supervision for unit communication champions.
• Develop and distribute internal newsletters/e-newsletters and other communication materials for hospital supporters.
• Proactively engage external stakeholders through media relations (both online and offline) with the CEO’s approval.
• Design and maintain uniform formats for all Information, Education, and Communication (IEC) materials and publications.
• Oversee the hospital’s communication infrastructure and equipment.
• Cultivate strategic media visibility for the hospital.
• Monitor publicity and report updates to the CEO promptly.
• Maintain a Resource Center with medical research and other materials relevant to the hospital’s work to support research and dissemination.
• Work with the HR office to provide appropriate communication training.
• Manage Tenwek Hospital’s social media platforms.
• Assist with crisis and risk management communications.
• Perform any other duties as assigned.

Minimum Requirements

• Degree in Communication, Journalism, or Public Relations from a recognized university.
• Minimum of three years of relevant experience in Communications, Media, or Public Relations.
• Proficiency in English and Kiswahili, with excellent written and verbal communication skills.
• Strong social media skills.
• A heart for service and a desire to work with diverse groups of people.
• Committed Christian with spiritual maturity and integrity.
• Excellent organizational, problem-solving, and creative thinking skills.
• Computer literate, with experience using the internet and MS Office applications.
• A team player with the ability to work collaboratively.