Front Office Receptionist/Manager at Merican Limited

Front Office Receptionist/Manager at Merican Limited – Merican Limited Kenya Job Details

Key Responsibilities:

Client Handling:

• Greet and assist clients and visitors with a warm and professional demeanor.
• Manage incoming phone calls, emails, and inquiries, providing accurate information and support.
• Schedule and coordinate appointments for clients and team members.
• Address client concerns or issues promptly and escalate as necessary.

Showroom Management:

• Oversee the daily operations of the showroom, ensuring it is clean, organized, and well
• presented.
• Coordinate product displays and ensure all materials are up to date and accessible.
• Assist in inventory management, including tracking stock levels and reordering supplies as needed.
• Organize and participate in showroom events, promotions, and demonstrations

Administrative Support:

• Maintain an organized filing system for client records and office documentation.
• Prepare and process administrative paperwork, including quotations and reports.
• Assist in managing the front office budget and expenses.
• Support management with various projects and tasks as required.

Qualifications:

• Diploma or equivalent; Relevant training in front office management.
• Proven experience in a receptionist or front office role, preferably in a client facing environment.
• Strong communication and interpersonal skills.
• Proficiency in MS Office Suite and familiarity with office management software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast paced environment.
• A friendly and professional demeanor.