ICT Officer at Soy Afric

• Technical Support: Resolve hardware and software problems, provide user assistance.
• Network Administration: Manage and maintain network infrastructure (servers, routers, switches).
• System Maintenance: Perform system updates, backups, and security measures.
• User Support: Conduct training, document procedures, and assist with IT projects.
• Security: Implement and maintain security measures (antivirus, firewall).
• Vendor Management: Coordinate with external IT providers.
• Digital Support: Contribute to digital marketing and design.
• Infrastructure Setup: Install and configure networks, hardware, and CCTV systems.
• Client Support: Provide on-site and remote technical assistance
• Education: Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.

Experience:

• Proven experience as an IT Technician, preferably in an IT service provider environment.
• The candidate should possess a minimum of 4 years of industry experience