Sales and Customer Service Agent (I.T) at Summit Recruitment and Search

Sales and Customer Service Agent (I.T) at Summit Recruitment and Search – Summit Recruitment and Search Kenya Job Details

Essential Criteria:

• Proficient in customer service practices.
• Skilled in platform/website user management.
• Knowledgeable in email marketing.
• Capable of managing content on the platform.
• Competent in office administration tasks.
• Effective at following up on established leads.
• Willingness to undertake any additional responsibilities as assigned by management.

Qualifications:

• Hold a degree in IT or a related field.
• Possess strong customer service abilities.
• Minimum one year of experience as a Sales and Customer Service Agent.
• Exceptional attention to detail and strong analytical capabilities are a must.
• Maintain a professional appearance and exhibit a solid command of the English language, with the ability to interact with high-profile clients.
• Display proactive behavior and adept networking skills.