Sacco Loan Recoveries Officer at Co-operative Bank of Kenya

LOAN RECOVERIES OFFICER (REF: LRO/03/24)

Reporting To: Credit Manager

Duties & Responsibilities

Ensure all loans advanced are recovered as per schedule.

• Ensure all loans on check off are properly fed into the payroll in an accurate and timely manner.
• Ensure all loans paid via standing orders are updated accordingly.

Loan Monitoring and Portfolio Performance.

• Monitor Credit Portfolio for compliance with performance requirements.
• Review Status of each loan against original repayment expectations.

Recovery of Non-Performing Loans (NPL).

• Manage NPLs and take appropriate recovery actions.
• Promptly recover delinquent loans as per loan agreement and Credit Policy.

Collection of all loan related revenues

• Ensure that all interest related revenues are collected.
• Collect all fines and penalties accruing on default or delinquency.
• Ensure all loan related fees are collected.

Loan Restructuring (Extensions and Modifications).

• Review Loan Restructuring requests, access necessity and feasibility for such requests.
• Make recommendations for approval by Credit Manager.

Reporting and Provisioning.

• Regularly report overall portfolio performance.
• Liaise with Finance department to ensure that necessary provisioning is done as per the regulatory requirement.

Customer Service.

• Maintain a positive and professional relationship with Customers and business partners for effective credit management.
• Ensure requisite credit information sharing and referencing with subscribed Reference Bureau and regulatory requirements.

Any other duties assigned by Credit Manager or CEO.

Qualifications & Skills

• Business related degree or its equivalent.
• CPA PART 2 – Professional Qualification in credit management will be an added advantage.
• At least 3 years’ experience in debt recovery.
• Proficiency in Ms. Office suite.
• Possess excellent analytical skills.
• Possess excellent communication and interpersonal skills.
• Be of exemplary integrity and honesty.
• Be proactive and have initiative.
• Be Firm and Assertive.