Sacco Loan Recoveries Officer at Co-operative Bank of Kenya

  • Full Time
  • Nairobi

Co-operative Bank of Kenya


Reporting To: Credit Manager

Duties & Responsibilities

Ensure all loans advanced are recovered as per schedule.

  • Ensure all loans on check off are properly fed into the payroll in an accurate and timely manner.
  • Ensure all loans paid via standing orders are updated accordingly.

Loan Monitoring and Portfolio Performance.

  • Monitor Credit Portfolio for compliance with performance requirements.
  • Review Status of each loan against original repayment expectations.

Recovery of Non-Performing Loans (NPL).

  • Manage NPLs and take appropriate recovery actions.
  • Promptly recover delinquent loans as per loan agreement and Credit Policy.

Collection of all loan related revenues

  • Ensure that all interest related revenues are collected.
  • Collect all fines and penalties accruing on default or delinquency.
  • Ensure all loan related fees are collected.

Loan Restructuring (Extensions and Modifications).

  • Review Loan Restructuring requests, access necessity and feasibility for such requests.
  • Make recommendations for approval by Credit Manager.

Reporting and Provisioning.

  • Regularly report overall portfolio performance.
  • Liaise with Finance department to ensure that necessary provisioning is done as per the regulatory requirement.

Customer Service.

  • Maintain a positive and professional relationship with Customers and business partners for effective credit management.
  • Ensure requisite credit information sharing and referencing with subscribed Reference Bureau and regulatory requirements.

Any other duties assigned by Credit Manager or CEO.

Qualifications & Skills

  • Business related degree or its equivalent.
  • CPA PART 2 – Professional Qualification in credit management will be an added advantage.
  • At least 3 years’ experience in debt recovery.
  • Proficiency in Ms. Office suite.
  • Possess excellent analytical skills.
  • Possess excellent communication and interpersonal skills.
  • Be of exemplary integrity and honesty.
  • Be proactive and have initiative.
  • Be Firm and Assertive.

Method of Application

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit by 5th April 2024. Any applications received after the closing date shall not be accepted.

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