QCommerce Account Manager at Glovo

THE JOURNEY

• Establish excellent relationships with Glovo’s Qcommerce partners especially Retail and Specialties partners (e.g. Pharmacies, Smoking, Green grocers, Butcheries, Liquor, etc.) through consistent and proactive communication, identifying their needs and building engagement
• Be responsible for your partners’ business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs
• Acquire partners and own relationships in expansion cities (Mombasa etc.) from end to end, from the top to the bottom line of the P&L
• Travelling to other cities to get feedback from partners and translate it into product, marketing, and operations improvement.
• Guarantee partners’ content quality
• Increase Glovo’s visibility through marketing activations with partners in their offline stores
• Improve Glovo’s revenue through commission renegotiations and monetization of your partners
• Be the main point of contact between Glovo’s different areas and partners

Qualifications

• You have 2+ years of relevant hands-on sales experience / account management experience/Consulting experience
• Strong Commercial skills & Negotiation Skills
• Strong analytical skills. Ability to look for the root cause of a problem and to solve it based on data
• Get things done attitude, proactive, organized, and obsessed with details
• Exceptional verbal and written communication skills with an aptitude for building strong client relationships
• A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude
• Comfortable working in a high-growth and high-performance start-up environment