Customer Care Officer at AirKenya Express Ltd

You need a minimum of 5 years working in customer service or customer experience management roles, plus at least 5 years of team management experience in busy environments. A Bachelor's degree in Business, Customer Service, Hospitality, or a related field is required. Prior aviation or hospitality sector experience is an advantage.

Yes. The Customer Care Officer position requires a Bachelor's degree in Business, Customer Service, Hospitality, or a related discipline. This is a core qualification for the role.

Send your application to [email protected] with the subject line 'JOB TITLE'. Include copies of valid licenses, an updated CV, and your academic certificates. Applications are accepted on a rolling basis.