Virtual Assistant (Remote, Part-time, or Full-time) at Tokyo Academics

We are looking for a Virtual Assistant to help out in our daily business operations by performing various administrative tasks including answering emails, scheduling meetings and organizing business-related processes and files. Our ideal candidate will be working remotely, and is expected to be highly independent and detail-oriented as the division leaders will rely on your administrative and operational abilities to improve workflow.

This is an exciting opportunity to join a fast-growing organization of 150+ team members around the world. You will play a significant role in helping the organization continue to grow by improving our business’ operational efficiencies.

Objectives of this role:

• Primarily responsible for providing assistance to the division leaders with regards to administrative, operational and other tasks
• Optimizing efficiency across the division

What you will work on:

• Manage administrative tasks, data updates, and communication channels to ensure efficient operations within the division assigned
• Contribute to process improvement projects, identifying areas for optimization and implementing necessary changes
• Handle correspondence, respond to emails, and interact with clients, partners, or team members on behalf of the division leaders
• Provide support in organizing and updating relevant data, files and documents, ensuring accuracy and completeness
• Conduct research projects related to the division assigned, providing valuable insights
• Assist in managing and posting content on social media and other platforms
• Assist in content creation, including drafting documents, blog posts, or reports
• Provide customer support by responding to inquiries, resolving issues, and maintaining a positive customer experience
• Perform daily tasks that require immediate attention, ensuring prompt resolution of urgent matters
• Attend meetings as required, actively participating and documenting discussions when necessary
• Perform additional tasks as required to contribute to the smooth functioning of the admissions consulting team

Our ideal candidate:

• Has fluent English communication skills (reading/ writing / speaking)
• Has excellent time management, organizational, and multitasking, and decision-making skills 
• Has excellent interpersonal skills to communicate, interact, and work with different levels of management and individuals 
• Is highly detail-oriented, resourceful and self-independent individual who can work with minimal supervision 
• Must be comfortable working remotely and supporting staff from different time zones
• Is highly proficient in Google Suite, Microsoft Office, Skype, Slack, and other project management tools like Trello, Asana, etc.
• Experience as a Virtual Assistant at an international company is an advantage
• Experience as a Personal / Executive / Virtual Assistant for a company executive is an advantage
• Experience in the field of education is an advantage

Benefits:

• Competitive compensation package, commensurate with experience
• Bonuses based on company growth and performance
• 10 to 20 days of paid time off per year
• Join a rapidly growing company with opportunity for career progression and diversification
• Autonomy to implement ideas and have a significant impact

Work hours:

• 20 to 40 hours/week
• Note: There are multiple Virtual Assistant openings within the company, some are part-time and some full-time. Applications will be assessed accordingly and so it will be helpful to indicate your usual availability in your cover letter.
• Working remotely, but must be available for certain meetings within our business hours (10am-7pm Japan Standard Time)