Travel Agent at Pesapal

  • Full Time
  • Nairobi

Pesapal

Job Summary:

  • The job holder is responsible for understanding clients’ preferences, offering travel advice, and coordinating various components of their trips tensure a seamless and enjoyable travel experience.

Key Responsibilities: 

  • Actively promote and sell travel packages, deals, and special offers.
  • Liaising with travel partners, including airlines and hotels, to manage bookings and schedules at least three months in advance or as per the clients’ preference.
  • Identify and execute contract negotiations as well as ensure use of preferred suppliers.
  • Provide reports of spend plus volume trends along with exception reporting, budgeting and forecasting.
  • Collaborate with the marketing team tcreate enticing promotions and marketing materials.
  • Develop personalized travel itineraries that align with the client’s desires and requirements.
  • Negotiate effectively with travel service providers tsecure the best rates and value for clients.
  • Actively seek and utilize client feedback tenhance services and address areas for improvement.

Education/Experience Needed:

  • BA in Hospitality, Travel, Tours operations, Tourism, or a related field.
  • At least 3 years of experience as a Travel Consultant or similar role.
  • Proven track record of successful sales alongside industry knowledge.
  • Experience with reservations systems such as GDS systems and e-travelling.

Skills and Abilities Required: 

  • Client oriented mindset, critical thinker, and problem solver, passionate about travel and tourism, assertive and good time management skills.
  • Good knowledge of travel software, good sales, and presentation skills.
  • Marketing abilities – experience in identifying market segments/trends and potential clients.

Method of Application

Submission of Applications

Interested applicants for the above position should submit ONLY their C.V. and an application letter to kazi@pesapal.com, to be received by Tuesday, 14th November 2023. Certificates and testimonials need NOT be attached.

To apply for this job email your details to kazi@pesapal.com