Teller at Standard Bank Group

  • Full Time
  • Malindi

Standard Bank Group

Job Description

To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.


Minimum Qualifications

  • Type of Qualification: Degree holder from a recognized University (min – 2nd class upper or equivalent).
  • Field of Study: Not applicable

Experience Required
Client Coverage

  • Personal and Private Banking
  • 3-4 years
  • Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs. Familiar with the legal aspects regarding cheques and cash handling. Knowledge of the functions of other departments within the branch.

Additional Information

Behavioral Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Examining Information
  • Exploring Possibilities
  • Following Procedures

Technical Competencies:

  • Application & Submission Verification (Business Banking)
  • Banking Process & Procedures
  • Customer Acceptance & Review (Consumer Banking)
  • Customer Understanding ( Consumer Banking)
  • Processing

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