Telesales Agent- Mombasa at Brites Management

  • Mombasa

Brites Management

DUTIES AND RESPONSIBILITIES

  • Build and maintain strong relationships with customers through effective communication, understanding their needs, and offering tailored solutions.
  • Conduct outbound sales calls to potential customers from provided leads or databases.
  • Maintain a comprehensive understanding of our products/services to provide accurate information and answer customer queries.
  • Follow up with potential leads and prospects to convert inquiries into sales.
  • Provide regular reports on sales performance, customer feedback, and market trends to the Sales Manager.
  • Accurately record customer interactions, sales, and feedback in our CRM system.
  • Work closely with other team members and departments to ensure a seamless customer experience.
  • Achieve and exceed sales targets and performance metrics as set by the Sales Manager.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Diploma in a Business Related Course
  • Minimum of 2 years experience in customer service or sales
  • Excellent verbal communication and interpersonal skills with a persuasive and engaging style.
  • Strong problem-solving skills and the ability to handle objections effectively.

Method of Application

  • If you meet the above qualifications, skills and experience send CV urgently to recruitment@britesmanagement.com quoting the job title as the subject line on your email
  • Interviews will be conducted on a rolling basis until the position is filled.
  • Only the shortlisted candidates will be contacted.

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To apply for this job email your details to recruitment@britesmanagement.com