Accor
Job Description
- Ensure safety and security of guests, colleagues and property is strictly maintained
- Monitor the entry and departure of colleagues, visitors and other persons to guard against theft and maintain security of the premises by signing in and out
- Ensure proper communication of the department operations are maintained, through hand held radios and phones
- Enforce policies and procedures as outlined in the security department as per the Fairmont standards
- Ensure all lost and found items are registered and handed over to the Assistant Security Manager for safe keeping.
- Communicate with the management for authorization of visitors without appointment
- Escort guests to their destination and offer help where necessary
- Ensure all items taken out of the Hotel for repair are returned, listed in daily duly gate pass standards.
Qualifications
- At least three years experience in hospitality Industry an added advantage
- Ex Police or military background
- Certification in CPR First Aid required
- Must posses a professional presentation
- Computer literate in Microsoft window applications required
- Valid certificate of Good Conduct
- University/College degree in a related discipline preferred
- Ability to work cohesively with fellow colleagues as part of a team
- Strong interpersonal and problem solving
- Ability to focus attention to gusts needs, remaining calm and courteous at all times
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