Remote Call Center Representative Job at SmartFinancial

Title: Call Center Representative

Location: NV US Remote

Type: Full-time

Workplace: Fully remote

Job Description:

Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology

Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies.

We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners.

We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners.

We are looking for the BEST sales talent out there. We offer Uncapped Commission: Our top reps are earning $80-90k in commissions and performance bonuses!

We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options and connecting with our licensed agents. The ideal candidate will possess excellent communication skills, a passion for technology sales, and the ability to engage customers effectively through warm calling techniques.

Responsibilities:

• Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
• Develop a thorough understanding of our product offerings to address customer inquiries effectively.
• Encourage the customer to receive a competitive quote from a licensed agent
• Engage in warm calling strategies to build rapport with potential clients.
• Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

Requirements:

• Previous experience in sales, telemarketing, or technology sales is highly preferred.
• Strong verbal communication skills with the ability to articulate product benefits clearly.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Ability to build rapport with customers in a fast-paced environment
• A positive attitude and resilience in handling objections or rejections during calls.
• Remote → Move to In-Office (Las Vegas, NV – near the airport) in 2026

What We Offer:

• Competitive hourly rates plus incentives and performance bonuses
• Paid training
• Employee referral bonuses
• Extensive paid product training
• Daily/weekly cash giveaways
• Advancement opportunities – We love to promote from within!!!
• Standard Office Schedule: Monday – Friday, 7:30 AM – 4:00 PM PST or 8:30 AM – 5:00 PM PST. No Weekends!
• All shifts are 8 hours with a consistent, set schedule assigned after successful training completion, great work life balance!