Perfume Sales Lady at City Walk Ltd

  • Full Time
  • Nairobi

City Walk Ltd


  • As a Perfume Sales Lady in our retail company’s perfume section, you will play a pivotal role in providing exceptional customer service and driving sales in the fragrance department. You will assist customers in selecting and purchasing perfumes, ensuring they have a memorable shopping experience while meeting sales targets.


Customer Engagement:

  • Greet and approach customers with a friendly and welcoming demeanor.
  • Assist customers in finding their preferred fragrances and provide recommendations based on their preferences.
  • Provide product knowledge and information about various perfume brands and scents.
  • Engage in active listening to understand customer needs and preferences.

Sales and Upselling:

  • Promote and sell perfumes to meet or exceed individual and team sales targets.
  • Upsell complementary products, such as, travel-sized fragrances or gift sets.
  • Utilize persuasive selling techniques to encourage customers to make informed purchasing decisions.

Product Knowledge:

  • Stay up-to-date with the latest perfume trends, new arrivals, and product features.
  • Educate customers on the unique characteristics of different fragrances and brands.
  • Maintain a deep understanding of the fragrance notes and ingredients.

Merchandising and Stock Management:

  • Ensure the perfume section is well-organized, clean, and visually appealing.
  • Monitor inventory levels, restock shelves, and report stock shortages to the management.
  • Assist in setting up and maintaining attractive perfume displays.

Customer Service:

  • Address customer inquiries, concerns, and returns in a courteous and efficient manner.
  • Handle cash transactions, operate the cash register, and maintain accurate sales records.
  • Provide after-sales service, such as gift wrapping and perfume sample distribution.

Compliance and Security:

  • Follow store policies and procedures regarding security, loss prevention, and safety.
  • Assist in preventing theft and report any suspicious activities to management.

Team Collaboration:

  • Work collaboratively with other sales associates, the Section Manager, and store staff to achieve team goals.
  • Participate in team meetings and training sessions to enhance product knowledge and sales skills.


  • Diploma or Bachelor’s degree in Business, Sales, Marketing or a related field.
  • Previous retail sales experience in the perfume section.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • A passion for fragrances and a keen sense of smell.
  • Ability to work in a fast-paced retail environment.
  • Math skills for handling transactions.
  • Attention to detail and a well-groomed appearance.

Method of Application

Interested and qualified applicants should submit their applications through or to with job title as Email Subject.

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