NGO Jobs-Intern, Resettlement at RefugePoint

  • Internship
  • Nairobi


  • The Intern Resettlement position requires the highest degree of professionalism and ethical commitment to assess and refer clients for resettlement. The position is based at the Resettlement unit and aims to provide training and capacity strengthening in resettlement casework. The Intern will support the Resettlement unit in updating legacy data while onboarding into resettlement casework.  At the end of the internship, the successful candidate is expected to have the technical and professional skills to conduct resettlement casework successfully. Based in Nairobi, Kenya, this position reports to the Manager, Resettlement, and will be overseen by the Program Coordinator, Resettlement and Complementary Pathways.

Core Responsibilities: 
Update of Legacy Data in the Database:

  • Analyse data and ensure that all the required information is included and ready for upload into the resettlement database;
  • Ensure that all client data that is uploaded is accurate by cross-checking e-files and the previous database;
  • In coordination with colleagues and as required, participate actively and support the transfer and update of client data into the database;

Conduct Resettlement interviews:

  • At the end of the internship, have the ability to conduct resettlement interviews of clients who have been identified for resettlement in accordance with RefugePoint’s guidelines and standard operating procedures;
  • Identify the resettlement needs presented by a client and analyze the information presented in accordance with the resettlement guidelines with the intent of writing strong RRFs;
  • At the end of the internship, have the ability to write12 RRFs a month in line with the Resettlement SOPs and ensure full compliance with integrity safeguards;
  • Give regular updates to clients with resettlement cases, conduct resettlement counseling to clients with a view to managing expectations in the resettlement process;
  • Conduct country-of-origin research and remain updated on current trends and situations in countries of origin;
  • Gradually gain the capacity to refer cases for additional client support, where necessary, and in accordance with the standard operating procedures and guidelines;
  • In coordination with colleagues, identify cases with resettlement needs in the database for follow-up and possible referrals according to the standard operating procedures;

Documentation and Reporting:

  • Systematically update the clients’ database on resettlement activities case status information from resettlement partners. and maintain and generate statistics when required;
  • Ensure clients’ files are updated and documents filed accordingly;
  • Prepare monthly reports on resettlement activities;

Other Duties: 

  • Attend trainings on resettlement or any other training that may be required on international protection and support in the planning of trainings;
  • Support measures aimed at preventing and addressing fraud and misrepresentation in the context of resettlement;
  • Attend to any other duties as assigned;

Required Qualifications:

  • University Degree in Law or related field;
  • Excellent communication skills;
  • Excellent writing skills;
  • Excellent analytical skills;
  • Solid understanding of and ability to apply international refugee law;
  • A high degree of cultural sensitivity and ability to adjust to change;
  • Self-motivated and able to work with a high degree of autonomy;

Desired Attributes:

  • Interest in learning and gaining experience in refugee work, particularly in refugee protection;
  • Social competence skills, diplomacy, and integrity;
  • Ability to work within deadlines;

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