M-Pesa Attendant at TwinCO Wines

Job Description

We are seeking a dedicated and customer-oriented individual to join our team as an M-Pesa Attendant. As an M-Pesa Attendant, you will play a crucial role in providing exceptional service to our customers and ensuring the smooth operation of M-Pesa transactions.

Responsibilities

1. Provide exceptional customer service by assisting customers with M-Pesa transactions and inquiries.
2. Ensure accuracy and efficiency in processing M-Pesa transactions, including deposits, withdrawals, and transfers.
3. Maintain a clean and organized work environment in accordance with company standards.
4. Educate customers on M-Pesa services, promotions, and safety measures to enhance their understanding and experience.
5. Adhere to all M-Pesa regulations and guidelines to ensure compliance and security of transactions.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service or cashier role is preferred.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in handling financial transactions.
• Ability to work efficiently in a fast-paced environment.
• Knowledge of M-Pesa services and procedures is a plus.