Laboratory Superintendent II at Avenue Healthcare

Job Objective/Purpose

Ensure provision of high-quality laboratory diagnostic services in the clinic as defined by Avenue Healthcare policies, protocols, procedures and standards.

 Key Responsibilities

• Ensure that the clinic has the necessary equipment and ensure that they are in good working condition and submit a monthly equipment status report to the Branch Manager.
• Timely and accurate billing of laboratory services.
• Stock management:
  • Do monthly stock takes of lab supplies and submit a stock take and short expiry report to the Branch Manager
  • Timely ordering and receiving of stock from the lab store to prevent stock outs
• Proper storage of lab supplies.
• Ensure that Avenue corporate governance policies are adhered to.
• Prevent, detect and report any fraud or criminal activity
• Fully implement audit recommendations and attain satisfactory ratings in subsequent audits
• Review and act on quality indicator reports (IQC &EQA)
• Follow laid down Lab Board approved rules for medical lab profession and adhere to Government and respective professional standards of care and treatment of patients.
• Ensure timely response to emergencies.
• Carrying out tests based on outlined SOPs & policies.Ensure all sentinel incidents/events are recorded and reported to the Branch Manager within 24 hours using the provided tools.
• Ensure that the fridge temperatures and ambient temperature and humidity are charted twice daily, and any error reported to the Branch Manager.
• Ensure timely escalation of any urgent out of stock items to the laboratory store.
• Ensure that any issue pertaining quality is escalated to the Lab Quality Manager.
• Infection control.
  • Maintain and enforce infection control standards when carrying out lab tests.
  • There is proper disposal of medical waste
  • Equipment and other laboratory surfaces are properly disinfected with the right disinfectants
• Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the Branch Manager.
• Maintain patient privacy and confidentiality at all times.
• Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
• Prevention of lab related errors by following the laid down policies and procedures on sample handling during pre-analytical, analytical and post-analytical phases of testing.
• Any other duty as assigned by your immediate supervisor in line with the job description

 Person Specification

• A Degree/Diploma in Medical laboratory Sciences or related disciplines
• Minimum of 5 years’ experience with at least 2 years’ experience as a laboratory in charge.
• A Valid practicing license from KMLTTB
• Organizational awareness and detail-oriented
• Strong interpersonal and communication skills, Teamwork and reliability